19 / 10 / 2021

What to expect when arriving in Mogadishu

From the moment you confirm your booking with Chelsea Village hotel, you can expect the world class hospitality that we pride ourselves in providing. After a direct email to our reservation team or a simple online booking process which enables you to select your chosen secure NapCap room, dates of stay as well as any additional requests, we will contact you to confirm and finalise your arrival. Just before you fly in, we will be in touch to inform you of who to expect at the airport and ensure there is full transparency before you make your entry into Mogadishu, Somalia.

Upon arrival at Aden Adde International Airport (AAIA), you will require your visa invitation letter to be able to pass the immigration check. Usually, your dedicated escort will be able to receive you after passport control, and go on to assist you through to collect your luggage as well as pass through customs. In some instances, the police on duty may refuse entry to our team, in which case you would need to head through to arrivals where we will receive you. Should you wish for a local national porter to assist you with your luggage, you can expect to pay a minimum of $10 dollars per luggage item. Porters will have high-visibility vests on and be very eager to assist.

Our secure accommodation is located in the AAIA zone, so the commute is short you will be driven in a soft skin vehicle to Chelsea Village hotel. Should you require a greater degree of protection, an armoured B6 can be arranged at an additional cost.

Once in the village, you will be shown to your reserved NapCap suite, which will be your home for the duration of your stay. The interior of the unit will depend on your chosen room option (you can choose between Standard, Executive and VIP), though all our NapCap units feature a comfortable double bed, wardrobe, working space, cushioned ‘lounge’ area, air-conditioning, cable tv and of course high speed internet.

Your experience of Chelsea Village hotel is more than the four walls of your NapCap. Chelsea Village offers a community-like experience, with 130 NapCap units and several communal areas which you can enjoy amidst other residents. After you have settled into your NapCap, we will take you on a tour of the village, showing you where you will be enjoying your meals, where your laundry can be dropped off, where you can go to hit the treadmill and where to catch the best Mogadishu sunset. Our friendly reception team will share their contact details with you and do their best to ensure you are treated to the world-class hospitality we are known for.

We’re serious about security at Chelsea Village hotel so once you have had a chance to take in your surroundings, our on-site security team Hart Nationwide will run through a security briefing. They will detail the various safety measures in place, what to expect during your stay and also any information you may need in the case of an emergency. Should you need to leave the  Mogadishu AAIA safe zone, our security team can be booked for mobile escorts with Close Protection Officers.

“On arrival in Mogadishu, Chelsea Village hotel is ideally situated next to the International Arrivals Terminal. When arriving at the hotel, you will meet our friendly and professional Ugandan guard force during the Front Gate ‘vehicle check’.  Checking in at reception, a tour of Chelsea Village and detailed security brief will be provided by the Security Manager. This will add to your own personal assurance and peace of mind. Any suggestions, concerns or security-related issues are always welcome and will then be dealt with, and remedied by the Chelsea Village Team.”– Michelle Zandberg, Chelsea Village hotel Security Manager

During your stay in Mogadishu, we recommend that you comply with the cultural norms of the region, such as wearing modest clothing. Our staff, who comprise of both locals and internationals, are always on standby to assist you with any queries you may have.

We know that your stay at Chelsea Village Mogadishu will be a comfortable and secure experience, with great food and wonderful company! As one of our previous guests has said Chelsea Village has amazing response times and friendly staff who are always willing to go the extra mile to make our stay as homely as possible.

To make a booking please email us on bookings@thechelseavillage.com or fill in our online booking form here.